No Refunds on PDF downloads
All sales of digital and PDF downloads made through RU Institute & its platforms (e.g. Gumroad) are final and non-refundable. Once a purchase is completed, it is considered a final sale, and no refunds or exchanges will be provided.
Reasons for our No Refunds Policy:
1. Nature of Digital and PDF Downloads: Digital and PDF downloads are intangible products that can be accessed and used immediately upon purchase. Due to the immediate and irreversible nature of the product delivery, we cannot accept returns or provide refunds.
2. Intellectual Property Protection: To protect the intellectual property rights of our content creators and authors, we do not offer refunds on digital and PDF downloads. This policy ensures that our creators are fairly compensated for their work.
3. Instant Access and Consumption: Digital and PDF downloads provide instant access to the content, allowing customers to consume the product immediately. As a result, we cannot revoke or refund access to the product once it has been downloaded or accessed.
We encourage customers to carefully review the product description, sample previews (if available), and any other relevant information provided before making a purchase. If you have any questions or concerns about a specific digital or PDF download, please contact our customer support team before completing your purchase. We will be happy to assist you and provide any necessary clarification to ensure you make an informed decision.
Please note that this No Refunds Policy applies specifically to digital and PDF downloads. For physical products or services, separate refund policies may apply as outlined in our general Refund Policy.
If you encounter any technical issues or problems with accessing your purchased digital or PDF downloads, please contact our customer support team. We will make every effort to resolve the issue promptly and ensure you can access the product as intended.